Delivery Information
Christmas Delivery Update
There's still time to get your order before Christmas!
We’ll be processing and dispatching orders up to and including Tuesday the 24th of December. We will be closed on Wednesday the 25th of December and we’ll resume processing and dispatch on the 26th.
Below we’ve included the cut-off times and dates for guaranteed delivery before Christmas. Orders can be placed after these times, but may not arrive by the 24th.
Royal Mail Tracked 24 - Free On Orders £20+
Guaranteed delivery before Christmas: Order by 4PM on Saturday 21st December.
Orders placed after 4PM on Saturday 21st December and before 9PM on Monday 23rd December may arrive by the 24th, but it’s not guaranteed.
Orders placed after 9PM on Monday 23rd December and before 5PM on Thursday 26th December will be delivered on Friday 27th December, as Royal Mail will not be delivering on Christmas Day or Boxing Day.
Royal Mail Special Delivery by 1PM
Guaranteed delivery before Christmas: Order by 4PM on Monday 23rd December.
Orders placed after the Monday cut-off and before 4PM on Thursday 26th December will be delivered by 1PM on Friday 27th December.
Orders placed after 4PM on Thursday 26th December will be delivered by 1PM on Saturday 28th December.
DPD Express
Guaranteed delivery before Christmas: Order by 4PM on Friday 20th December.
Orders placed after 4PM on Friday 20th December and before 4PM on Monday 23rd December may arrive by the 24th, but it’s not guaranteed.
Orders placed after the Monday cut-off and before 1PM on Tuesday 24th December will be delivered on Friday 27th December.
Customer Collection
Customer collections are operating as normal but please note that on Tuesday 24th December the cut-off will be 3PM and on Thursday 26th December the cut-off will be 4PM.
We dispatch and deliver orders seven days a week, with free, tracked next-day delivery on all UK orders £20 and over, via Royal Mail Tracked 24. This includes Saturday and Sunday with Royal Mail’s new 7-days-a-week delivery schedule.
All Royal Mail Tracked 24 orders placed before 9PM are dispatched the same day.
All Royal Mail Tracked 24 orders placed before 4PM on the weekend are dispatched the same day.
We also offer express courier delivery with UPS, DPD and Royal Mail (Special Delivery arrives before 1PM). Monday to Friday cut-off times are 3PM (UPS), 4PM (Royal Mail Special Delivery), and 4PM (DPD). For more information see below.
UK Delivery Options
Royal Mail - Tracked 24 (Next Day Delivery)
- Next-day delivery to UK addresses.
- Free on orders £20 and over.
- £2.50 on orders under £20
- Tracking number provided.
- No signature required upon delivery.
- Deliveries made 7 days a week (restrictions apply).
- Orders to remote areas may arrive later.
Dispatch Cut-Off Times
- Monday - Friday : orders placed before 9PM are dispatched the same day.
- Saturday - Sunday : orders placed before 4PM are dispatched the same day.
| Weight(Grams) | Cost |
|---|---|
| 0 - 5kg | £2.50 |
Download The App
Royal Mail - Special Delivery (By 1PM Next Day)
- Next-day delivery by 1PM to UK addresses.
- From £6.50.
- Tracking number provided.
- Signature required upon delivery.
- Delivered Monday To Friday (postcode restrictions apply).
Dispatch Cut-Off Times
- Monday - Friday : orders placed before 4PM are dispatched the same day.
- Saturday : orders placed before 11AM are dispatched the same day.
- Sunday : orders placed after 11AM on Saturday are dispatched on Monday.
| Weight(Grams) | Cost |
|---|---|
| 0 - 500g | £6.50 |
| 500g - 1kg | £8.50 |
| 1kg - 2kg | £11.00 |
Download The App
DPD - Express (Next Working Day Delivery)
- Next-day delivery to UK addresses.
- £2.50 (all orders).
- Tracking number provided.
- Signature required upon delivery.
- Delivered Monday To Friday (postcode restrictions apply).
Dispatch Cut-Off Times
- Monday - Friday : orders placed before 4PM are dispatched the same day.
- Saturday - Sunday : orders placed before 2PM are dispatched the same day.
| Weight(Grams) | Cost |
|---|---|
| 0 - 5kg | £2.50 |
Download The App
UPS - Express (Next Working Day Delivery)
- Next-day delivery to UK addresses.
- From £5.00
- Tracking number provided.
- Signature required upon delivery.
- Delivered Monday to Friday.
Dispatch Cut-Off Times
- Monday - Friday : orders placed before 3PM are dispatched the same day.
- Saturday - Sunday : orders placed after 3PM on Friday are dispatched on Monday.
| Weight(Grams) | Cost |
|---|---|
| 0 - 5kg | £5.00 |
| 5kg - 10kg | £7.60 |
| 10kg - 15kg | £8.25 |
| 15kg - 20kg | £9.00 |
| 20kg - 25kg | £9.70 |
| 25kg - 30kg | £10.40 |
| 30kg - 35kg | £11.10 |
| 35kg - 40kg | £12.10 |
| 40kg - 45kg | £12.95 |
Download The App
Customer Collection - Same-Day (Monday To Sunday)
- Place an order and collect the same day.
- Free on all orders.
- Collection notification sent via text and email.
- Collect directly from Vape Club.
- Available Monday - Sunday.
Collection Times
- Monday - Friday : orders can be collected from 9:00AM to 8:00PM
- Saturday - Sunday : orders can be collected from 9:00AM to 4:30PM
Royal Mail Postcode Restrictions
Royal Mail can not guarantee Next-Day Delivery to the following postcodes:
- AB
- BT*
- DD
- DG5-9 & 10-16
- FK17-21
- G58, 60, 62, 63, 65, 71-84
- GY
- HS
- IM
- IV
- JE
- KA
- KW
- KY10, 14-16
- ML10-12
- PA20-38, 41-49, 60-78, 80
- PH
- PO30-41
- TD
- TR21-25
- ZE
Delivery FAQs
While we offer next-day delivery services across the UK (including Northern Ireland), we no longer ship to anywhere outside of the UK (including British overseas territories). Changes to custom laws and shipping rates mean it’s much more cost-effective for vapers to find an online or brick-and-mortar store in whichever country they’re based in.
If you plan on having your order delivered to a BFPO (British Forces Post Office) address, please select Royal Mail at checkout. Other carriers are unable to deliver Vape Club orders to BFPO addresses.
Certain parts of the UK are classified as remote postcodes and our standard Royal Mail Tracked 24 might not reach you the next day. In cases like this, we recommend you take advantage of our Special Delivery options as they have a better chance of reaching you the next day.
You’ll receive your tracking number and a dispatch email as soon as your order enters the courier’s "tracking network". This is the point when an order is scanned out of our warehouse and is in the hands of the courier.
Although it’s incredibly rare, sometimes your order might not arrive. Whether it’s an issue with the courier or us, please get in touch and we’ll resolve this issue as a priority. You can contact our UK-based customer service team seven days a week by phone, email and live chat.
